How do I file a damaged baggage claim on American Airlines?

To get started, fill out a Passenger Property Questionnaire including the 13-character file reference number you received at the airport. Send your claim details and completed questionnaire by using the online contact form. Choose ‘Delayed bag expenses’ from the ‘Subject’ pull-down menu, then fill in your information.Click to see full answer. Considering this, how do I make a claim for damaged luggage? Immediately head to an airline counter to file a claim Once you realize your luggage is missing a wheel, again, take a photo of the damage and head to the airline’s counter at baggage claim. Typically, at the counter, an airline representative will examine the bag and grant you a claim number. how much does American Airlines compensate for lost baggage? Bill Mosley, a spokesman for the Department of Transportation, said airlines must compensate passengers for “provable loss” resulting from delayed, lost or damaged baggage up to $3,300 per passenger for domestic flights and up to $1,742 for international flights (a number negotiated by treaty that varies with exchange People also ask, do airlines reimburse for damaged baggage? Airlines are responsible for repairing or reimbursing a passenger for damaged baggage and/or its contents when the damage occurs while the bag is under the airline’s control, according to the U.S. Department of Transportation’s Aviation Consumer Protection division.How do I track a bag on American Airlines?Your record locator, or confirmation code, is a 6-letter code included on your boarding pass and confirmation email. Your bag tag number is on your baggage claim ticket and is either 10 digits (all numbers) or 8 characters (letters and numbers).